We Respect Your Privacy

Your Privacy Is Important To Us!
ALT is committed to user privacy in our services and products. This Privacy Policy outlines our personal information handling practices. If a user provides us with personal information, we treat it according to this Policy. We created this Privacy Policy to detail our commitment to protect the privacy of clients, customers, and users, and to insure the integrity of the Internet. ALT reserves the right to change its Privacy Policy at any time without notice. If we decide to change our Privacy Policy, we will post the changes on this WebSite so that you are aware of what information we collect, how we use it and under what circumstances we disclose it.

Security Measures
ALT protects the personal information you provide us. Access to users' personal information is limited to people who need it to perform their job functions. Authorized third-party agents may also need access to some of users' personal information. For example, if ALT needs to ship products to customers, it shares the customer's name and address with the shipping company. ALT only provides third-party agents with the minimum amount of information needed to complete the requested transaction. Otherwise, we do not share personal information with third-parties without the user's permission to do so.

ALT may respond to court orders, subpoenas, or legal process. ALT may choose to establish or exercise its legal rights or defend against legal claims. ALT may collect and share information in order to investigate, prevent, or take action regarding suspected fraud, illegal activities, situations involving potential threats to the physical safety of any person, violations of ALT's terms of use, or as otherwise required by law.

Types and Uses of Personal Information
ALT may use your personal information in the following ways:

Account Information - Tells ALT who you are, how to ship products to you, how to contact you, and provides billing information.

Passwords and IDs - Provide you with access to your profile areas and to protected content.

E-mail - Used to raise and respond to questions and to distribute information about ALT and its products and services.

Customer Feedback and Support - Provides a mechanism for requesting information from ALT.

ALT only uses personal information in the ways specified when collected. ALT will not change the way in which we use a user's personal information unless the user consents to the new usage.

Linked Websites
ALT may provide links to third-party web sites. ALT does not control third-party sites, and therefore encourages users to review the privacy policies posted on all third-party sites.

Data Retention
ALT will not retain a user's personal information longer than is necessary for the purposes for which it was collected.

Children's Policy
ALT does not knowingly collect personal information from children under the age of 13. If ALT learns that it possesses information from a child under the age of 13, we delete that information from our systems. ALT encourages parents to go online with their children. Parents should be aware of the sites their children visit and whether those sites are appropriate for them. Parents should be aware of web site privacy policies and learn how their children's information is being used. Children should be taught never to provide personal information about themselves unless supervised by a parent or responsible adult.

Accessing and Updating Information
ALT needs users' help in verifying the accuracy of personal information. Please notify us of any changes to your name, title, phone number(s), address, and/or e-mail address.

Notice About the Information We Collect
When you access ALT WebSites, client information and the essential and nonessential technical information listed below is collected automatically. We refer to these categories collectively as "access" information. No other information is collected through our WebSites except when users intentionally send it to us (for example, by clicking on a link to send us an e-mail). The information users choose to send us is described below as "optional information."

Automatically Collected Access Information

Client information: the Internet domain and Internet address of the computer you are using.
Essential technical information: identification of the page or service you are requesting, type of browser and operating system you are using; and the date and time of access.
Nonessential technical information: the Internet address of the web site from which you linked directly to our WebSite, and "cookie information" described below.

Optional Information
When you send us an e-mail: your name, e-mail address, and content of your e-mail.
When you complete online forms: all data you choose to fill in or confirm, including credit and/or debit card information if you are ordering a product or making a payment, as well as information about third parties if you are ordering a gift and requesting that it be sent directly to the third party.

Cookies
ALT's Websites use cookies. A cookie is a small data file residing on your system that a web site can write to your hard drive when visited. A cookie stores useful information that enables our WebSites to remember users when they return. We only use cookie files to store the login information for various areas of our WebSites such as Technical Support or Account Management system, so that users do not need to manually login on each visit. A cookie cannot read data off your hard disk or read cookie files created by other sites. If you have set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You can refuse cookies by disabling them in your browser. However, if cookies are disabled, some sites may not allow users to conduct certain activities. ALT can only read cookies from ALT WebSites. If a user chooses to disable cookies in their browser, the user can usually still access our WebSites.

Guidelines for Linking to ALT's WebSites
Any website that links to ALT's WebSites:May link to but not replicate ALT content

Should not create a border environment or browser around ALT content
Should not state or imply that ALT is endorsing it or its products
Should not contain content that could be construed as distasteful, offensive or controversial, and should contain content appropriate for all age groups
Should not use ALT's trademark(s) without ALT's permission
Should not present false information about ALT products or services
Should not misrepresent its relationship with ALT.

Online Support
When making a Technical Support Request, your e-mail address is required so that we may provide you with information on the status of your request. All information within our Technical Support and FAQ areas is used solely to respond to questions and for no other purpose. Registration is free. Visitors can continue using these services even if they do not register. During registration, visitors must supply a username, password and email address. Visitors can later supply additional information they wish to share with others as part of their profile. This information is used solely to login to the support system and for no other purpose.

Additional Uses of Personal Information

Client information is used to route the requested Web page to your computer for viewing. In theory, the requested Web page and the routing information could be discerned by other entities involved in transmitting the requested page to you. We do not control the privacy practices of those entities. Essential and non-essential technical information helps us respond to your request in an appropriate format and helps us make WebSite improvements.

Optional information helps us provide services or information tailored more specifically to your needs or to forward your message or inquiry to another entity that is better able to do so. It also helps us make WebSite improvements. We may use non-identifying and aggregate information to better design our WebSites. For example, we may report that A number of individuals visited a certain area on our WebSite, or that B number of men and C number of women filled out our registration form. We do not disclose information that could be used to identify users.

ALT may retain client information after the Web page is transmitted. We do not try to obtain information to link it to individuals who browse our Websites. However, on rare occasions when a user unlawfully attempts to breach computer security, logs of access information are retained to permit a security investigation. In such cases, the information may be forwarded to law enforcement agencies.

We use the information you provide when placing an order or requesting support only to complete the order or support request. We do not share this information with third parties except to the extent necessary to complete the order or request. Similarly, we use information you provide about third parties when placing an order or request only to complete that order or request. We do not share the information with third parties except to the extent necessary to complete the order or request.

Generally ALT uses return e-mail addresses only to respond to users' email. Email addresses are generally not used for other purposes and not shared with third parties. We do not use or share personally identifiable information provided to us online other than as described herein without notice to the user and an opportunity to prohibit such use.

Providing Information Is Your Choice
ALT's WebSite users may choose not to provide personal information. However, certain features of our WebSites will not work without routing information and/or essential technical information. Failure to provide routing, optional, or nonessential technical information will not prevent use of our Websites, but may prevent use of or access to certain WebSite features.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and insure the correct use of information, ALT has adopted physical, electronic, and managerial procedures to safeguard and secure the information we collect online. These procedures are consistent with ALT's Privacy Policies and the laws and regulations of Taiwan.

WebSite Traffic
We track visitor traffic throughout our WebSites. This information is broken down per page and used to determine what areas of our WebSites are most popular.

How To Contact Us
If you have questions about ALT’s privacy policies and practices, please call us at +886-2-8226-1289 or e-mail us at info@aeonlighting.com If you wish to review or change information gathered about you via a ALT Website, but do not know how, the webmaster will assist you.

Aeon Lighting Technology, Inc.
16F.-8, No.2, Jian 8th Rd., Zhonghe Dist., New Taipei City 235, Taiwan (R.O.C.)

Tel:+886-2-8226-1289

Fax:+886-2-8226-9066

e-Mail: info@aeonlighting.com